Privacy Policy

How we collect, use, and protect your personal data.

Last updated: February 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment information when placing orders. We also automatically collect certain technical data like IP address, browser type, and usage patterns.

2. How We Use Your Information

We use your information to process orders, provide customer support, improve our services, send important updates, and comply with legal obligations. We do not sell your personal information to third parties.

3. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can manage cookie preferences through your browser settings or our cookie consent banner.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption (SSL/TLS). We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or export your personal data. You may also object to processing or request restriction of processing. To exercise your rights, contact us at wmail@wavesc.de.

6. Third-Party Services

We may use third-party services (such as payment processors and analytics tools) that have their own privacy policies. We encourage you to review the privacy policies of these services.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Order data is retained for a minimum of 6 months for support and legal purposes.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at wmail@wavesc.de.